• Watchdog Daily program (Nov 19th 2012)

    Epson Intel 22.11.2012 No Comments

    It seems Watchdog Daily did a report recently on the “Service Required” problem relating an Epson Photo 1400.

    You can see the report on iPlayer (in the UK) until it expires here:
    Watchdog Daily Ep 6
    [Start point 30:24]

    Unfortunately the Watchdog report went into no detail and stuck with technical jargon designed to confuse. Obviously very frustrating it wasn’t given greater depth but I’d imagine they can’t recommend third party services and the legal backsides have to be covered. However there is a brief moment where this blog actually appears as a browser tab [timeline: 31:40].

    So, if you’ve arrived here because you yourself have done some additional research, this problem is solveable without needing to go to a reporter, or even Epson to pay £100+ (or even, £90 if you get a “deal”).

    The Photo 1400 is covered in this article

    … and for other printers you can find resources, relevant solutions and more besides using the OctoInjket Quickfind tool.

    I wonder if anyone else will do a proper report on the issues and dig deeper… If you do, you know were to find me.

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  • “Printer Potty®” a new name for Waste Ink Kit

    Epson Intel 03.09.2012 No Comments

    Printer Potty

    If, like me you’ve ever tried to explain the concept of a waste ink kit and you have experienced the joys of babies and small children, then you’ll probably have found yourself describing printer waste pads in terms of nappies.

    Well, I was doing the exact same thing for ages before I hit on the idea of branding the OctoInkjet waste ink kits as something a bit unique…

    It’s already proved as something of a hit with customers both new and old and does tend to cut down on the time needed to describe the concept especially as it tends to get your attention right away…

    Ok, so instead of changing your printers nappy (diaper) you just potty train the thing with this…

    *cue: double take from customer*

    So, anyway, it’s official the trademark is now registered, the branding is going on all kits and I’m making inroads on new kit designs for newer printers that have appeared in the last 6 months.

    Tell your friends, family, or the bloke who washes your windows… We even have video

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  • DX4400 Waste Ink Kit – Installation Guide [video]

    Epson, ScreenCasts 15.05.2012 No Comments

    This was my first video guide attempt and while a bit shorter features my arm getting in the way at a rather unfortunate moment… Hopefully not annoying but hey, lessons learned :)

     

    The guide itself shows you how to install a Solo+ waste kit to the Epson Stylus DX4400 with minimal fuss while providing a few tips on what to look out for while you’re installing

    Tags: dx4400, Epson, instructions, vidcap, waste ink

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  • P50 Waste Ink Kit – Installation Guide [video]

    ScreenCasts 15.05.2012 No Comments

    Following a bit of a step back from the usual photo + text installation guides the value of video “How to” guides has been impressed upon me so here’s the second in a series of guides

     

    Unlike the DX4400 video (which was video 1), the P50 waste tube is attached to a plastic nipple which in turn is part of a solid internal tank type arrangement. Removing the tube from the nipple is a bit more involved but this video covers the process as well as how to modify the trapdoor and a few gotcha’s to watch out for.

    Constructive feedback welcome so I can improve on the next version

    Tags: artisan 50, Epson, installation, p50, r285, t60, tutorial, waste ink

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  • Epson Firmware Update = No to Compatibles

    Epson Intel 25.01.2012 31 Comments

    This information is very fresh and incomplete, but there’s some strong indications that Epson have decided to up the ante when it comes to third party consumables through the use of a clever firmware update system available with newer Epson printers. The update(s) shut the doors on third party consumables that work with earlier firmware versions and effectively tie your printer into using only Epson OEM/Original cartridges.

    In short, if you don’t want to be forced to use Epson original consumables, don’t install any firmware updates

    Read more…

    Tags: artisan 735, artisan 835, compatible, download navigator, Epson, firmware, px730wd, px830fwd, third party, tx735wd, tx835fwd, update

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  • Service Required Chaos

    General 17.06.2011 No Comments

    Thursday (16th June) night was a bit of a riot with some 90+ visitors a minute descending on a site that normally picks up three or four so it was quite an interesting time trying to keep the server running through it all

    For those interested in what sparked it all, this is the reddit link.

    All the comments have been very interesting and when I get 15 minutes to myself I’ll be putting together a response to them all.

    Tags: reddit, service

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  • New Epson printer? Can’t reset?

    Epson Intel, IPR - Ink Pad Reset 10.07.2010 No Comments

    Anyone with a brand new Epson printer like the Artisan 710, the PX810FW or the TX1100 will know that any of the supposed reset utilities for your printer will either not work at all or give a 21000068 error just when you think it’s working.

    The problem has been an increased level of protection being added to the utilities to stop them being useable if they get released into the public domain and whilst initial efforts by OrTHoTaMiNe were successful in unlocking utilities released between a year to 6 months ago, the approach used proved harder and harder to use.

    There’s Hope At Last

    Luckily it seems there have been a few other people working the problem from a completely different angle and there is now a new utility (well two to be exact) on the block.

    Read more…

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  • Adjustment Utility Tutorial – Version #2

    Epson Intel, IPR - Ink Pad Reset, ScreenCasts 13.05.2010 2 Comments

    For the uninitiated, this is an introduction and guide on how to use the “AdjProg” utility that is often required to reset the waste ink counter on Epson inkjet printers.

    Content:

    • How to run the program
    • Initial Settings
    • Things to avoid
    • How to read the current counter and what it means
    • Resetting the counter
    • Getting out of the utility
    • Warnings re: resetting and ignoring the waste ink

    This time I’ve covered the D88 printer but the RX685 and R1900 are also on my list for some point in the future.

    Low Quality/Resolution (see below for link to higher quality version)


    The high quality (800×600 resolution) version is available by clicking this link
    …or you can view the iPhone version

    My first vidcap tutorial on this subject was a bit long winded and harder to follow so I’ve learned how to keep it short and got it down to 4 minutes (ish) with my new version so hopefully it’s better as a result.

    Tags: adjustment, IPR - Ink Pad Reset, reset, service mode, ssc, tutorial

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  • Reset Me then Forget Me?

    IPR - Ink Pad Reset, On Topic 25.03.2010 6 Comments

    It never fails to amaze me just how stupid some people are when it comes to the issue of the “Service Required” message on their printers. Yes, that’s right, I just called quite a few people reading this stupid… would you like me to spell it for you?…

    The reason I say this is not because your IQ has suddenly disappeared into a vacuum, nor has your ability to discern the North Star in the middle of a hail storm disappeared… No? No!… The reason I say this is because a large proportion of you reading this article believe it is perfectly acceptable to reset a printers waste ink counter and then forget about it…

    Did the ink just up and walk off?

    Erm… Hello people! Resetting a couple of bits of data in a printers memory chip does not remove the ink Read more…

    Tags: eeprom, ink pad, IPR - Ink Pad Reset, ssc

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  • 5 Reasons Why New is Not Always Better

    General 02.03.2010 No Comments

    C’mon, admit it… You’ve had a printer for over 9 months now and it’s looking a little tired and scratched. The shiny exterior has lost the sparkle and there’s even a coffee cup stain on the lid. But what’s this? You’ve just seen the latest model from Canon or Epson, or whoever and wow! It’s got like an LCD screen on it, touch controls and the cartridges are cheaper than your current model…

    Usually at this point you get a sort of dream sequence of you dancing through a meadow, hand in hand with your new printer while it makes you a cup of fresh coffee and…

    POP!

    Yes, it’s a dream… A lousy pipe dream, and here’s a few reasons why that all singing, all dancing printer you saw may not be better after all

    More…

    Tags: advice, consumable, new

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