• Yes folks… Epson have done it again…

    Following on from the original report we put together about the Artisan, PX and TX printer models it seems it’s happening all over again with the Epson XP Expression models.

    With the release of the XP-610, 615, 710, 810 and the like there appears to be a new firmware that “upgrades” earlier models resulting in the printer failing to recognise the bulk of third party chips which in turn means no CIS systems, compatible cartridges or refillables.

    Note: While this notice is for the XP series, it’s also possible that other printer models (eg: PX730WD, Artisan 837, etc..) may also have firmware updates available which are disabling compatibility for third party consumables.

    The good news (although untested by me) is that WICReset offers the facility to downgrade your firmware on affected printers* so if you have found yourself in that unenviable position, you can now do something about it.

    Obviously the key thing to note is that updating your firmware is best avoided on XP Expression models and it would appear that firmware upgrades now should be avoided completely if you rely on third party consumables.

     

    *Note: We do not have a definitive list of affected printers, nor have we tested the downgrade functionality so your mileage may vary.

    Tags: Epson, expression, firmware, xp

  • This article has been a long time coming as I frequently get asked about this issue for various built-in CIS systems on Epson inkjet printers (see the list at the end). Note: There is now a video of much of the process here: http://www.octoink.co.uk/_video/px7xx-prime/

    Scenario:

    The problem most printer owners experience is what they perceive to be a “clog” where the ink is not reaching the page or has inconsistent nozzle checks. Use of printhead cleaning solutions and/or cleaning cartridges provides little if any results but the solution gets used up and checking any external waste ink tank shows that ink is being pulled through the system. Read more…
  • It seems Watchdog Daily did a report recently on the “Service Required” problem relating an Epson Photo 1400.

    You can see the report on iPlayer (in the UK) until it expires here:
    Watchdog Daily Ep 6
    [Start point 30:24]

    Unfortunately the Watchdog report went into no detail and stuck with technical jargon designed to confuse. Obviously very frustrating it wasn’t given greater depth but I’d imagine they can’t recommend third party services and the legal backsides have to be covered. However there is a brief moment where this blog actually appears as a browser tab [timeline: 31:40].

    So, if you’ve arrived here because you yourself have done some additional research, this problem is solveable without needing to go to a reporter, or even Epson to pay £100+ (or even, £90 if you get a “deal”).

    The Photo 1400 is covered in this article

    … and for other printers you can find resources, relevant solutions and more besides using the OctoInjket Quickfind tool.

    I wonder if anyone else will do a proper report on the issues and dig deeper… If you do, you know were to find me.

  • Printer Potty

    If, like me you’ve ever tried to explain the concept of a waste ink kit and you have experienced the joys of babies and small children, then you’ll probably have found yourself describing printer waste pads in terms of nappies.

    Well, I was doing the exact same thing for ages before I hit on the idea of branding the OctoInkjet waste ink kits as something a bit unique…

    It’s already proved as something of a hit with customers both new and old and does tend to cut down on the time needed to describe the concept especially as it tends to get your attention right away…

    Ok, so instead of changing your printers nappy (diaper) you just potty train the thing with this…

    *cue: double take from customer*

    So, anyway, it’s official the trademark is now registered, the branding is going on all kits and I’m making inroads on new kit designs for newer printers that have appeared in the last 6 months.

    Tell your friends, family, or the bloke who washes your windows… We even have video

  • This information is now pretty out of date (or was) but there have been a number of strong indications that Epson decided to up the ante when it comes to third party consumables through the use of a clever firmware update system available with newer Epson printers.

    The update(s) shut the doors on third party consumables that work with earlier firmware versions and effectively tie your printer into using only Epson OEM/Original cartridges.

    This issue was resolved with new chip designs (v6.0) but the issue may be making a comeback as of early 2014 with reports of Epson Expression (XP) models hitting issues and some indication that other printers like the PX730WD, Artisan 837, etc.. also showing symptoms.

    In short, if you don’t want to be forced to use Epson original consumables, don’t install any firmware updates

    Read more…

    Tags: artisan 735, artisan 835, compatible, download navigator, Epson, firmware, px730wd, px830fwd, third party, tx735wd, tx835fwd, update

  • General 17.06.2011 No Comments

    Thursday (16th June) night was a bit of a riot with some 90+ visitors a minute descending on a site that normally picks up three or four so it was quite an interesting time trying to keep the server running through it all

    For those interested in what sparked it all, this is the reddit link.

    All the comments have been very interesting and when I get 15 minutes to myself I’ll be putting together a response to them all.

    Tags: reddit, service

  • Anyone with a brand new Epson printer like the Artisan 710, the PX810FW or the TX1100 will know that any of the supposed reset utilities for your printer will either not work at all or give a 21000068 error just when you think it’s working.

    The problem has been an increased level of protection being added to the utilities to stop them being useable if they get released into the public domain and whilst initial efforts by OrTHoTaMiNe were successful in unlocking utilities released between a year to 6 months ago, the approach used proved harder and harder to use.

    There’s Hope At Last

    Luckily it seems there have been a few other people working the problem from a completely different angle and there is now a new utility (well two to be exact) on the block.

    Read more…
  • For the uninitiated, this is an introduction and guide on how to use the “AdjProg” utility that is often required to reset the waste ink counter on Epson inkjet printers.

    Content:

    • How to run the program
    • Initial Settings
    • Things to avoid
    • How to read the current counter and what it means
    • Resetting the counter
    • Getting out of the utility
    • Warnings re: resetting and ignoring the waste ink

    This time I’ve covered the D88 printer but the RX685 and R1900 are also on my list for some point in the future.

    Low Quality/Resolution (see below for link to higher quality version)



    The high quality (800×600 resolution) version is available by clicking this link
    …or you can view the iPhone version

    My first vidcap tutorial on this subject was a bit long winded and harder to follow so I’ve learned how to keep it short and got it down to 4 minutes (ish) with my new version so hopefully it’s better as a result.

    Tags: adjustment, IPR - Ink Pad Reset, reset, service mode, ssc, tutorial

  • It never fails to amaze me just how stupid some people are when it comes to the issue of the “Service Required” message on their printers. Yes, that’s right, I just called quite a few people reading this stupid… would you like me to spell it for you?…

    The reason I say this is not because your IQ has suddenly disappeared into a vacuum, nor has your ability to discern the North Star in the middle of a hail storm disappeared… No? No!… The reason I say this is because a large proportion of you reading this article believe it is perfectly acceptable to reset a printers waste ink counter and then forget about it

    Did the ink just up and walk off?

    Erm… Hello people! Resetting a couple of bits of data in a printers memory chip does not remove the ink Read more…

    Tags: eeprom, ink pad, IPR - Ink Pad Reset, ssc

  • General 02.03.2010 No Comments

    C’mon, admit it… You’ve had a printer for over 9 months now and it’s looking a little tired and scratched. The shiny exterior has lost the sparkle and there’s even a coffee cup stain on the lid. But what’s this? You’ve just seen the latest model from Canon or Epson, or whoever and wow! It’s got like an LCD screen on it, touch controls and the cartridges are cheaper than your current model…

    Usually at this point you get a sort of dream sequence of you dancing through a meadow, hand in hand with your new printer while it makes you a cup of fresh coffee and…

    POP!

    Yes, it’s a dream… A lousy pipe dream, and here’s a few reasons why that all singing, all dancing printer you saw may not be better after all

    More…

    Tags: advice, consumable, new

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