This article has been a long time coming as I frequently get asked about this issue for various built-in CIS systems on Epson inkjet printers (see the list at the end). Note: There is now a video of much of the process here: http://www.octoink.co.uk/_video/px7xx-prime/
It seems Watchdog Daily did a report recently on the “Service Required” problem relating an Epson Photo 1400.
You can see the report on iPlayer (in the UK) until it expires here:
Watchdog Daily Ep 6
[Start point 30:24]
Unfortunately the Watchdog report went into no detail and stuck with technical jargon designed to confuse. Obviously very frustrating it wasn’t given greater depth but I’d imagine they can’t recommend third party services and the legal backsides have to be covered. However there is a brief moment where this blog actually appears as a browser tab [timeline: 31:40].
So, if you’ve arrived here because you yourself have done some additional research, this problem is solveable without needing to go to a reporter, or even Epson to pay £100+ (or even, £90 if you get a “deal”).
The Photo 1400 is covered in this article
… and for other printers you can find resources, relevant solutions and more besides using the OctoInjket Quickfind tool.
I wonder if anyone else will do a proper report on the issues and dig deeper… If you do, you know were to find me.
If, like me you’ve ever tried to explain the concept of a waste ink kit and you have experienced the joys of babies and small children, then you’ll probably have found yourself describing printer waste pads in terms of nappies.
Well, I was doing the exact same thing for ages before I hit on the idea of branding the OctoInkjet waste ink kits as something a bit unique…
It’s already proved as something of a hit with customers both new and old and does tend to cut down on the time needed to describe the concept especially as it tends to get your attention right away…
Ok, so instead of changing your printers nappy (diaper) you just potty train the thing with this…
*cue: double take from customer*
So, anyway, it’s official the trademark is now registered, the branding is going on all kits and I’m making inroads on new kit designs for newer printers that have appeared in the last 6 months.
This information is very fresh and incomplete, but there’s some strong indications that Epson have decided to up the ante when it comes to third party consumables through the use of a clever firmware update system available with newer Epson printers. The update(s) shut the doors on third party consumables that work with earlier firmware versions and effectively tie your printer into using only Epson OEM/Original cartridges.
In short, if you don’t want to be forced to use Epson original consumables, don’t install any firmware updatesRead more…
Thursday (16th June) night was a bit of a riot with some 90+ visitors a minute descending on a site that normally picks up three or four so it was quite an interesting time trying to keep the server running through it all
For those interested in what sparked it all, this is the reddit link.
All the comments have been very interesting and when I get 15 minutes to myself I’ll be putting together a response to them all.
Anyone with a brand new Epson printer like the Artisan 710, the PX810FW or the TX1100 will know that any of the supposed reset utilities for your printer will either not work at all or give a 21000068 error just when you think it’s working.
The problem has been an increased level of protection being added to the utilities to stop them being useable if they get released into the public domain and whilst initial efforts by OrTHoTaMiNe were successful in unlocking utilities released between a year to 6 months ago, the approach used proved harder and harder to use.
There’s Hope At Last
Luckily it seems there have been a few other people working the problem from a completely different angle and there is now a new utility (well two to be exact) on the block.Read more…
For the uninitiated, this is an introduction and guide on how to use the “AdjProg” utility that is often required to reset the waste ink counter on Epson inkjet printers.
- How to run the program
- Initial Settings
- Things to avoid
- How to read the current counter and what it means
- Resetting the counter
- Getting out of the utility
- Warnings re: resetting and ignoring the waste ink
This time I’ve covered the D88 printer but the RX685 and R1900 are also on my list for some point in the future.
Low Quality/Resolution (see below for link to higher quality version)
My first vidcap tutorial on this subject was a bit long winded and harder to follow so I’ve learned how to keep it short and got it down to 4 minutes (ish) with my new version so hopefully it’s better as a result.
It never fails to amaze me just how stupid some people are when it comes to the issue of the “Service Required” message on their printers. Yes, that’s right, I just called quite a few people reading this stupid… would you like me to spell it for you?…
The reason I say this is not because your IQ has suddenly disappeared into a vacuum, nor has your ability to discern the North Star in the middle of a hail storm disappeared… No? No!… The reason I say this is because a large proportion of you reading this article believe it is perfectly acceptable to reset a printers waste ink counter and then forget about it…
Did the ink just up and walk off?
Erm… Hello people! Resetting a couple of bits of data in a printers memory chip does not remove the ink Read more…
C’mon, admit it… You’ve had a printer for over 9 months now and it’s looking a little tired and scratched. The shiny exterior has lost the sparkle and there’s even a coffee cup stain on the lid. But what’s this? You’ve just seen the latest model from Canon or Epson, or whoever and wow! It’s got like an LCD screen on it, touch controls and the cartridges are cheaper than your current model…
Usually at this point you get a sort of dream sequence of you dancing through a meadow, hand in hand with your new printer while it makes you a cup of fresh coffee and…
Yes, it’s a dream… A lousy pipe dream, and here’s a few reasons why that all singing, all dancing printer you saw may not be better after all
It’s been a while since I had a chance to sit and spend 5 minutes thinking, much less write about the situation with Ink Pad Reset (IPR) tools, but, here at last is a summary of the current situation.
? New to the topic of Waste ink counters, Service required or Ink Pad Resets ?
You might want to read this article to get an introduction to these core issues before you catch up on the latest developments detailed below
New printers, New protection
Last year started with the PX700W, Artisan 800 and similar printers appearing and with them came the realisation that these printers waste counters could only be reset using specific adjustment utilities. Unfortunately it soon became clear that such a utility was going to cost you $50+ and couldn’t be shared.
A few months later a new ‘volunteer’ appeared on the net with the ability to remove the protection restricting these utilities. Unfortunately there was some confusion caused by unlocked adjustment utilities being reported as infected/malware. Once that was cleared up, OrTHoTaMiNe, became synonymous with SSC for anyone with that generation of printers.
Next generation protection
Sadly, since then it seems that someone in the Epson camp has been paying more attention to the grey market of adjustment utilities.Read more…